At SurfFlex Shop, we know stoke can’t wait. That’s why we’ve streamlined our delivery process to get your wave-riding gear from our San Jose headquarters to your local break as efficiently as possible. Whether you’re grabbing your first Beginner bodyboard or upgrading to Pro-grade DaFiN Fins, here’s everything you need to know about receiving your gear.

Global Reach (With a Few Exceptions)

We ship worldwide because we believe every ocean lover deserves quality gear. Currently, we can’t deliver to some Asian and remote regions due to logistics challenges – but we’re working on expanding our reach. Based in sunny San Jose, California, our team processes all orders within 1-2 business days before they hit the waves (aka shipping routes).

Your Shipping Options

1. Express Wave Rider (Standard Shipping)

Cost: $12.95 flat rate

Carriers: DHL or FedEx – the Ferrari of surf logistics

Delivery Time: 10-15 days after dispatch

Perfect when you need your Double Swivel Premium Bicep leash or Concave Bottom bodyboard for an upcoming swell. Tracking included so you can watch your gear carve its way to you.

2. Free Flow Shipping

Cost: FREE on orders over $50

Carrier: EMS – the reliable longboard of shipping

Delivery Time: 15-25 days after dispatch

Great for stocking up on multiple items like Bodysurfing Flippers plus a Dolphin Shape board. Take advantage of our free shipping to build your ultimate quiver.

Return Policy: 15-Day Stoke Guarantee

Not completely stoked? We offer returns within 15 days of delivery. Just keep the gear in original condition (no surf wax or saltwater kisses, please) and contact our crew at [email protected] to initiate the process.

Payment Options That Flow

We accept all major payment methods to make your purchase as smooth as a glassy morning break:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Secure checkout guaranteed – we protect your info like we protect our local breaks.

Why Our Tribe Trusts SurfFlex Delivery

From Chicks who shred to Dropknee pros, our global community appreciates our:

  • Transparent timelines – no guessing when your gear arrives
  • Reliable carriers – we only work with the best in the biz
  • Flexible options – choose what works for your schedule and budget

Note: Delivery estimates may vary slightly during peak seasons or due to customs processing in your country. For time-sensitive orders (we see you, last-minute surf trip planners), we recommend choosing Express Wave Rider shipping.

Got questions about shipping to your specific break? Our saltwater-obsessed crew is always ready to help at [email protected].

Now get out there – your waves (and gear) are waiting! 🤙